Frequently Asked Questions
Get Answers here to YOUR commonly asked Questions
1. For New Applicants (only):
Having trouble logging in? Can’t access a previous or old Financing Application?
- First, you will need to contact our Underwriting Team at (619)403-9753, between the hours of 9am-5pm PST.
- Do not submit another Application to Modern Health Finance until instructed.
- Most commonly, Applications will typically expire after 120 days of no activity. Please let us review your application status before attempting to submit another application.
2. For Existing Customers (only):
Have general Account Questions? Need to Make a Payment?
- Go to http://www.PayMHF.com or Click Here to get instant answers to most questions regarding making payments to Modern Health Finance.
3. Need to speak with Customer Service regarding your Account?
- Please call our Customer Service team at (888)585-8319 between the hours of 6am-7pm PST to speak with a call center representative regarding your existing account. Or click here to access your account online 24/7.
4. Seeking to take advantage of a 6-month no interest promotional offer?
- As you may recall, you must call our Underwriting Department at (619)403-9753 to process any Promotional Offer(s). Unfortunately at this time, our Customer Service team is unable to process any special promotion. Please call between 9am-5pm PST, our staff is happy to answer any of your questions about promotional offer details or requirements too.